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Independent Service Organizations

Mass spectrometry and chromatography

Mass Spec users frequently request alternative sources of service for their GC and GC/MS instruments. Scientific Instrument Services is pleased to provide an alternative source of independent service technicians for mass spectrometers and gas chromatographs. These individuals and organizations can often supply timely and professional mass spec service at lower cost than the original manufacturer. Included in the following listings are the contact information and the instruments and territories serviced.

If your organization services mass spectrometers or related instruments and is not listed here, give us a call and we would be happy to include your organization's details in the following listings.

Disclaimer: SIS makes no representation as to the competence or reliability of these individuals and/or laboratories. Our company is not responsible or liable for consequential or special damages.

Alphabetical Listing

Altitude Lab Solutions

3331 Thistlebrook Circle
Highlands Ranch, CO  80126
Ph. 855.554.2349
Contact: Gary Brook

Region: Worldwide with offices in Arizona, Colorado and Missouri

Instruments Serviced: GC, GC/MS, LC, P&T, IC and TOC

Baseline Service, Inc.

2444 Morris Ave., Suite 105  Phone: 609-586-5492
Union NJ 07083               Fax:   609-584-1385
Contact: Vince Gelsomino

Instruments serviced: Repair and calibrate (OQ, PQ) HPLC instrumentation Manufacturers: Service available on all major (and some minor) manufacturers of HPLC instrumentation

Service Area:  Eastern PA, NY, NJ

Chromatography Solutions

316 Washington Ave
Laurel Springs, NJ 08021
Phone: 215-704-1483

Contact: James Nicoludis


Instruments Serviced: Instruments serviced: HPLC repair, PM, Qualification and calibrate. Service available on site or as depot repair.

Manufacturers: Waters, Agilent/HP, Shimadzu, CTC(LEAP), Flux, Cohesive Technologies

Service Area: On site service in Eastern PA, NJ, Delaware. Depot repair available nation wide.

Territory Serviced: Northeast US

Compco Analytical, Inc.

215 Gates Road Unit U     Phone: 201-641-3936
Little Ferry, NJ 07643    Fax: 201-641-5544
Contact: Mark Barenburg - 

Instruments Serviced: Agilent GC, LC, MSD, LC/MS, Triple Quad, and head space; EST Purge and Traps, Tekmar Purge and Traps; Gerstel: ALL systems

Service contracts and Time & Material service available as well as IQ/OQ/PV Calibrations

Territory Serviced: Northeast US

Eagle Chromatography

Nick Walrath
Eagle Chromatography
6625 Buckley Circle
Suite #206
Inver Grove Heights, MN  55076
Phone:  651.491.6290

Notes: 16 years experience in the HPLC field and specializing in repairing Waters equipment.

Office Location: Twin Cities area of Minnesota

Full Spectrum Analytics, Inc

Full Spectrum Analytics, Inc. (Corporate Office)
1252 Quarry Lane  Phone:  (800)  795-6357
Pleasanton, CA  94566
Contact:  John Martin Ext. 225
20 years of Service Excellence.

Instruments Serviced: Agilent: GC's, LC's, MSD's, ICP/MS, Headspace Units and Detectors. Varian: GC's, Mass Spec, and Detectors. AB Sciex: LC/MS Triple Quad. PerkinElmer: GC's, LC's, ICP/MS, and Headspace Units. Gerstel: Thermal Desorption. Shimadzu: HPLC, GC's, Spectrophotometer and TOC. Waters: HPLC and Gel Permeation Chromatography. Dionex: Ion Chromatography. Purge and Traps: Teledyne Tekmar, OI Analytical, CDS, Thermal Desorption, Air Sampling and EST. TOC: Teledyne Tekmar, OI Analytical and Sievers. TOX: Teledyne Tekmar and Dohrmann. Pyrolysis Units: CDS.

Capabilities: Service Agreements, In-House Repair, Preventive Maintenance, Applications Support, Multi-vendor Validations, Technical Support & Instrument Relocation Services.

Office Locations: San Francisco, Los Angeles, Salt Lake City, San Diego, Phoenix, Pennsylvania, Denver, Seattle, Houston, San Antonio, New Jersey, Chicago, Cincinnati, Philadelphia, New York, Princeton, and Baltimore.

Gas Generator Solutions

Phone: 800-738-1698
Contact: Marc Townsend

Gas Generator Solutions is independent service company established to provide Lab Managers with single point of contact for the Servicing and Repairing of ANY Laboratory Gas Generator within their facility, independent of brand or OEM, we also support third party mass spec & GC sales and service company’s that wish to provide their clients with a full service package but don’t want to actually service the nitrogen generators themselves.

Territory Serviced:Florida, Georgia & California, with limited service in other States.

Garden State Scientific, LLC

25 Fourth St.
Somerville, NJ 08876
Phone: 908-203-0091
Fax: 732-875-0704
Contact: Zoser Mohamed


Instruments Serviced: HPLC, GC, LC/MS, GC/MS repair, PM, Qualification and training. Service available on site or as depot repair

Service Area: On site service in MD, DE, PA, NJ, NY, CT, MA. Depot repair available nation wide

Manufacturers: Waters, Agilent/HP, Shimadzu, CTC(LEAP), AB/SCIEX

Territory Serviced: Northeast US

Gaver Services

2423 Rosewood Court        Phone: 919-929-0603
Chapel Hill, NC 27514
Contact: Buz Gaver

Instruments serviced: Reconditioned Units and Overhauls: Rotary-vane oil-filled vacuum pumps used in GC/MS - Alcatel, Edwards, Leybold, Varian, etc.

Territory Serviced: Free pickup and delivery in the greater Raleigh-Durham area of NC. Reasonable shipping and handling cost to other North American locations.

GenTech Scientific, LLC.

23 Mill Street         Phone: 585-492-1068 (Phone)
Arcade, NY 14009 USA   FAX:   585-492-0383

Instruments Serviced: Since 1996, GenTech Scientific has supplied quality refurbished analytical instruments to laboratories worldwide, including gas chromatographs (GC), mass spectrometers (MS), liquid chromatographs (LC), high performance liquid chromatography (HPLC) systems, GC-MS and LC-MS instrumentation. We service instruments from all the leading manufacturers such as Agilent, Sciex, Shimadzu, Thermo, Waters and others. Our skilled technicians meticulously inspect, refurbish and test all our products to rigorous specifications before they are deemed GenTech Certified, and our instruments come with warranty options to fit your needs.

Services Offered: Installation, training, preventive maintenance, service contracts, and repair services (both in-house and on-site). We also buy used lab equipment, and/or apply your trade to your purchase.

Locations on both the East (NY) and West (CA) coasts.

Integrated Service Solutions, Inc.

HPLC and GC services. "An ISO 9001:2008 Registered Company."

1565 Bustard Road, Lansdale, PA 19446
Contact: Catherine Peetros
Director, Marketing & Business Development
Phone : 610-287-3433  FAX: 610-287-0233

Instruments Serviced: Hewlett-Packard, Finnigan, VG/Fisons, Vestec 201,Extrel, Perkin-Elmer, Tekmar, Varian GC/MS/DS. Specialists offering field service and custom maintenance contracts. Providing depot repair, exchange parts, data systems, sales and brokering.

(updated 2009-02)

JEMS Technical Service

3580 Peak Dr.           Phone: (408) 259-1738
San Jose, Ca 95127      FAX:   (408) 259-1738
Contact: Chris Jehnsen

Instruments Serviced: Hewlett-Packard, Finnigan, VG/Fisons, Vestec 201,Extrel, Perkin-Elmer, Tekmar, Varian GC/MS/DS. Specialists offering field service and custom maintenance contracts. Providing depot repair, exchange parts, data systems, sales and brokering.

Territory Serviced: West Coast and New England

Lab Solutions, Inc.

5305 Jensen Drive        Phone: (713) 796-2616
Houston, Texas 77026     FAX: (713) 796-2666
Houston, TX 77054
Contact: Flyd Theriot

Territory Serviced: South Central US

LC-GC Scientific Inc.

152 W. Burton Ave. Suite B
S. Salt Lake, UT 84115
Phone: (801) 674-0425
Contact:Steve Thomasma

Instruments Serviced: Specialize in LC, GC and IC maintenance and repair. Our capabilities Include: Agilent, Dionex, EST Analytical, HP, OI Analytical, Tekmar, Thermo, Varian, and Waters Instrumentation.

Territory Serviced: Wasatch Front in the Greater Salt Lake City Area

Brechbuehler (Mass Evolution, Inc.)

3845 FM 1960 W                    Phone: 281 880-6963
One Cornerstone Plaza, suite 275  Fax: 281 880-9496
Houston, TX 77068
Contact: Phillip Mottay/Christian Fiot

Instruments Serviced: Nermag, Finnigan 4500, Hewlett-Packard 5985, 5988, 5970B, 5990, 5992, 5993, 5995. Maintenance contracts available. Custom made delopment for all mass specs on hardware and electronic.

Territory Serviced: USA

MA Tech Services, Inc.

1920 South Broadway
Saint Louis, MO 63104
contact: Tim Dorsey

Instruments Serviced: reliable, cost-effective, service, support and parts for mass spectrometers (RAMS GE Marquette, MGA 1100 PE, GE Marquette & 1200)

Territory: National

Mass Spec Resources

Phone: 281-360-8204


Instruments Serviced: Service (routine & emergency). 1-2 day response. Offering contracts, field upgrades, data system upgrades. Offering IQ, PV, OQ, Cal, PM on HP(Agilent) equip.

Territory Serviced: Gulf Coast (Texas,Louisiana)

Rates: 40% less than Mfgr

Northeast Instrument Service, Inc.

PO Box 365, 50 Division Ave.    Phone: 908-580-1002
Millington, NJ 07946            Fax: 908-647-8379
Contact: Edward Shaw

Instruments Serviced: Gas Chromatographs, Tekmar and Purge and Trap Systems

Territory Serviced: Eastern US, but flexible

Pace Analytical Services, Inc. - Instrument Support Group

1800 Elm Street SE
Minneapolis, MN 55414
Phone: 612-656-1175
Contact:  Danny Stupca

Instruments Serviced: Agilent: GC, GC/MS, HPLC, LC/MS, ICP-MS, Dissolution. Distek/Hanson: Dissolution. Shimadzu: GC, HPLC. Perkin Elmer: ICP-MS. Varian: Dissolution, HPLC. Waters: HPLC, UPLC.

Services Provided: PMs, Qualifications (IQ, OQ/PQ), Repairs (major or minor), Installations, Customer Training. "ISO 9001:2008 Certified"

Office Locations: Chicago, Indianapolis, Los Angeles, Minneapolis, Houston (Providing nationwide services and worldwide equipment sales)

Research Scientific Services

P.O. Box 9188
Gaithersburg, Maryland 20898    
Contact Information

Research Scientific Services (RSS) has provided professional service on Waters and AB Sciex mass spectrometers and selling refurbished LC/MS/MS instruments for 20 years. Service is provided by a nationwide network of highly experienced former OEM engineers. Customer attentiveness and responsive service at a competitive price is why laboratories trust RSS service.

Scientific Instruments Center

Contact: Don Kovalchik
3593 Interchange Road      Phone: 614-274-3377
Columbus, OH 43204-1499    Fax: 614-274-3381


Instruments Serviced: Spectrophotometers, Atomic Absorption, GC, Microscopes, Finnigan 4000 Mass Spec, General Scientific Instrumentation

Territory Serviced: Ohio and surrounding states

SEC Services, Inc.

Contact:  Stan Collins
P.O. Box 2395    
Vidalia, GA 30475
Phone:  334-219-6052

Instruments Serviced: Finnigan, Hewlett-Packard, Agilent, service contracts, billable service, depot maintenance and board exchange programs, specializing in low resolution mass selective GC detectors. Quality service and prompt response.

Territory Serviced: South Eastern USA

SOLO Analytical Services

Contact: Alan Schumacher
1050 Cane Ridge Road       Phone: 336-214-7068
Efland, NC 27243          


Instruments Serviced: Agilent, Hewlett Packard, Varian and Perkin Elmer. Over 25 years service experience in gas chromatograhs and mass spectrometers. Current rates $125.00 per hr.

Territory Serviced: USA and Canada

Spectro Services LLC

Contact: Joseph David
Spectro Services LLC
306 John Randal Dr
Middletown, DE 19709
Phone: 302 373 9652


Instruments serviced: We at Spectro Services install, repair, and supply equipment and parts -- specializing in Sciex Mass Specs. We purchase used/retired/broken mass specs, refurbish mass specs, and Export LCMS.

Spectrum Solutions, Inc

Contact: Dale Heintzinger
P.O. box 179               
Russellton, PA. 15076    
phone: 724-224-3462
fax: 724-224-5068

Instruments serviced: extrel/extranuclear

Service Area: Call

Spurlock Services

Contact: Gary Spurlock
1795 Overlook Trail        
Acworth, GA 30101
Phone: 770-917-1732
Instruments Serviced: Finnigan, Hewlett-Packard, Best UPS and Xertex-Dohrman Analytical instruments. Free technical support, netware trained, service contracts, billable service, depot maintenance and board exchange program. Will purchase retired/broken instruments.

Territory Serviced: Global

Terra Technologies, Inc.

Contact: Michael Triplett
Terra Technologies, Inc.
Louisville, KY
(502) 777-7633

Instruments serviced: We offer full system service across multiple brands and models including: gas Chromatographs (GC), mass Spectrometers (MS), HPLC Concentrators, autosamplers, detectors,, peripherals, and more