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- Independent Service Technicians (This Page)
Mass Spec users frequently request alternative sources of service for their GC and GC/MS instruments. Scientific Instrument Services is pleased to provide an alternative source of independent service technicians for mass spectrometers and gas chromatographs. These individuals and organizations can often supply timely and professional mass spec service at lower cost than the original manufacturer. Included in the following listings are the contact information and the instruments and territories serviced.
If your organization services mass spectrometers or related instruments and is not listed here, give us a call and we would be happy to include your organization's details in the following listings.
Disclaimer: SIS makes no representation as to the competence or reliability of these individuals and/or laboratories. Our company is not responsible or liable for consequential or special damages.
Alphabetical Listing
Altitude Lab Solutions
3331 Thistlebrook Circle Highlands Ranch, CO 80126 Ph. 855.554.2349 Contact: Gary Brook
Region: Worldwide with offices in Arizona, Colorado and Missouri
Instruments Serviced: GC, GC/MS, LC, P&T, IC and TOC
Baseline Service, Inc.
2444 Morris Ave., Suite 105 Phone: 609-586-5492 Union NJ 07083 Fax: 609-584-1385 Contact: Vince Gelsomino
Instruments serviced: Repair and calibrate (OQ, PQ) HPLC instrumentation Manufacturers: Service available on all major (and some minor) manufacturers of HPLC instrumentation
Service Area: Eastern PA, NY, NJ
Chromatography Solutions
316 Washington Ave
Laurel Springs, NJ 08021
Phone: 215-704-1483
Contact: James Nicoludis
Instruments Serviced: Instruments serviced: HPLC repair, PM, Qualification and calibrate. Service available on site or as depot repair.
Manufacturers: Waters, Agilent/HP, Shimadzu, CTC(LEAP), Flux, Cohesive Technologies
Service Area: On site service in Eastern PA, NJ, Delaware. Depot repair available nation wide.
Territory Serviced: Northeast US
Compco Analytical, Inc.
215 Gates Road Unit U Phone: 201-641-3936
Little Ferry, NJ 07643 Fax: 201-641-5544
Contact: Mark Barenburg -
Instruments Serviced: Agilent GC, LC, MSD, LC/MS, Triple Quad, and head space; EST Purge and Traps, Tekmar Purge and Traps; Gerstel: ALL systems
Service contracts and Time & Material service available as well as IQ/OQ/PV Calibrations
Territory Serviced: Northeast US
Eagle Chromatography
Nick Walrath Eagle Chromatography 6625 Buckley Circle Suite #206 Inver Grove Heights, MN 55076 Phone: 651.491.6290
Notes: 16 years experience in the HPLC field and specializing in repairing Waters equipment.
Office Location: Twin Cities area of Minnesota
Full Spectrum Analytics, Inc
Full Spectrum Analytics, Inc. (Corporate Office) 1252 Quarry Lane Phone: (800) 795-6357 Pleasanton, CA 94566 Contact: John Martin Ext. 225 20 years of Service Excellence.
Instruments Serviced: Agilent: GC's, LC's, MSD's, ICP/MS, Headspace Units and Detectors. Varian: GC's, Mass Spec, and Detectors. AB Sciex: LC/MS Triple Quad. PerkinElmer: GC's, LC's, ICP/MS, and Headspace Units. Gerstel: Thermal Desorption. Shimadzu: HPLC, GC's, Spectrophotometer and TOC. Waters: HPLC and Gel Permeation Chromatography. Dionex: Ion Chromatography. Purge and Traps: Teledyne Tekmar, OI Analytical, CDS, Thermal Desorption, Air Sampling and EST. TOC: Teledyne Tekmar, OI Analytical and Sievers. TOX: Teledyne Tekmar and Dohrmann. Pyrolysis Units: CDS.
Capabilities: Service Agreements, In-House Repair, Preventive Maintenance, Applications Support, Multi-vendor Validations, Technical Support & Instrument Relocation Services.
Office Locations: San Francisco, Los Angeles, Salt Lake City, San Diego, Phoenix, Pennsylvania, Denver, Seattle, Houston, San Antonio, New Jersey, Chicago, Cincinnati, Philadelphia, New York, Princeton, and Baltimore.
Gas Generator Solutions
Phone: 800-738-1698
Contact: Marc Townsend
Gas Generator Solutions is independent service company established to provide Lab Managers with single point of contact for the Servicing and Repairing of ANY Laboratory Gas Generator within their facility, independent of brand or OEM, we also support third party mass spec & GC sales and service company’s that wish to provide their clients with a full service package but don’t want to actually service the nitrogen generators themselves.
Territory Serviced:Florida, Georgia & California, with limited service in other States.
Garden State Scientific, LLC
25 Fourth St.
Somerville, NJ 08876
Phone: 908-203-0091
Fax: 732-875-0704
Contact: Zoser Mohamed
Instruments Serviced: HPLC, GC, LC/MS, GC/MS repair, PM, Qualification and training. Service available on site or as depot repair
Service Area: On site service in MD, DE, PA, NJ, NY, CT, MA. Depot repair available nation wide
Manufacturers: Waters, Agilent/HP, Shimadzu, CTC(LEAP), AB/SCIEX
Territory Serviced: Northeast US
Gaver Services
2423 Rosewood Court Phone: 919-929-0603 Chapel Hill, NC 27514 Contact: Buz Gaver
Instruments serviced: Reconditioned Units and Overhauls: Rotary-vane oil-filled vacuum pumps used in GC/MS - Alcatel, Edwards, Leybold, Varian, etc.
Territory Serviced: Free pickup and delivery in the greater Raleigh-Durham area of NC. Reasonable shipping and handling cost to other North American locations.
GenTech Scientific, LLC.
23 Mill Street Phone: 585-492-1068 (Phone) Arcade, NY 14009 USA FAX: 585-492-0383
Instruments Serviced: Since 1996, GenTech Scientific has supplied quality refurbished analytical instruments to laboratories worldwide, including gas chromatographs (GC), mass spectrometers (MS), liquid chromatographs (LC), high performance liquid chromatography (HPLC) systems, GC-MS and LC-MS instrumentation. We service instruments from all the leading manufacturers such as Agilent, Sciex, Shimadzu, Thermo, Waters and others. Our skilled technicians meticulously inspect, refurbish and test all our products to rigorous specifications before they are deemed GenTech Certified, and our instruments come with warranty options to fit your needs.
Services Offered: Installation, training, preventive maintenance, service contracts, and repair services (both in-house and on-site). We also buy used lab equipment, and/or apply your trade to your purchase.
Locations on both the East (NY) and West (CA) coasts.
Integrated Service Solutions, Inc.
HPLC and GC services. "An ISO 9001:2008 Registered Company."
1565 Bustard Road, Lansdale, PA 19446 Contact: Catherine Peetros Director, Marketing & Business Development Phone : 610-287-3433 FAX: 610-287-0233
Instruments Serviced: Hewlett-Packard, Finnigan, VG/Fisons, Vestec 201,Extrel, Perkin-Elmer, Tekmar, Varian GC/MS/DS. Specialists offering field service and custom maintenance contracts. Providing depot repair, exchange parts, data systems, sales and brokering.
(updated 2009-02)
JEMS Technical Service
3580 Peak Dr. Phone: (408) 259-1738 San Jose, Ca 95127 FAX: (408) 259-1738 Contact: Chris Jehnsen
Instruments Serviced: Hewlett-Packard, Finnigan, VG/Fisons, Vestec 201,Extrel, Perkin-Elmer, Tekmar, Varian GC/MS/DS. Specialists offering field service and custom maintenance contracts. Providing depot repair, exchange parts, data systems, sales and brokering.
Territory Serviced: West Coast and New England
Lab Solutions, Inc.
5305 Jensen Drive Phone: (713) 796-2616 Houston, Texas 77026 FAX: (713) 796-2666 Houston, TX 77054 Contact: Flyd Theriot
Territory Serviced: South Central US
LC-GC Scientific Inc.
152 W. Burton Ave. Suite B S. Salt Lake, UT 84115 Phone: (801) 674-0425 Contact:Steve Thomasma
Instruments Serviced: Specialize in LC, GC and IC maintenance and repair. Our capabilities Include: Agilent, Dionex, EST Analytical, HP, OI Analytical, Tekmar, Thermo, Varian, and Waters Instrumentation.
Territory Serviced: Wasatch Front in the Greater Salt Lake City Area
Brechbuehler (Mass Evolution, Inc.)
3845 FM 1960 W Phone: 281 880-6963 One Cornerstone Plaza, suite 275 Fax: 281 880-9496 Houston, TX 77068 Contact: Phillip Mottay/Christian Fiot
Instruments Serviced: Nermag, Finnigan 4500, Hewlett-Packard 5985, 5988, 5970B, 5990, 5992, 5993, 5995. Maintenance contracts available. Custom made delopment for all mass specs on hardware and electronic.
Territory Serviced: USA
MA Tech Services, Inc.
1920 South Broadway Saint Louis, MO 63104 contact: Tim Dorsey
Instruments Serviced: reliable, cost-effective, service, support and parts for mass spectrometers (RAMS GE Marquette, MGA 1100 PE, GE Marquette & 1200)
Territory: National
Mass Spec Resources
Phone: 281-360-8204
Instruments Serviced: Service (routine & emergency). 1-2 day response. Offering contracts, field upgrades, data system upgrades. Offering IQ, PV, OQ, Cal, PM on HP(Agilent) equip.
Territory Serviced: Gulf Coast (Texas,Louisiana)
Rates: 40% less than Mfgr
Northeast Instrument Service, Inc.
PO Box 365, 50 Division Ave. Phone: 908-580-1002 Millington, NJ 07946 Fax: 908-647-8379 Contact: Edward Shaw
Instruments Serviced: Gas Chromatographs, Tekmar and Purge and Trap Systems
Territory Serviced: Eastern US, but flexible
Pace Analytical Services, Inc. - Instrument Support Group
1800 Elm Street SE Minneapolis, MN 55414 Phone: 612-656-1175 Contact: Danny Stupca www.pacelabs.com/lab-operations/lab-equipment-services.html
Instruments Serviced: Agilent: GC, GC/MS, HPLC, LC/MS, ICP-MS, Dissolution. Distek/Hanson: Dissolution. Shimadzu: GC, HPLC. Perkin Elmer: ICP-MS. Varian: Dissolution, HPLC. Waters: HPLC, UPLC.
Services Provided: PMs, Qualifications (IQ, OQ/PQ), Repairs (major or minor), Installations, Customer Training. "ISO 9001:2008 Certified"
Office Locations: Chicago, Indianapolis, Los Angeles, Minneapolis, Houston (Providing nationwide services and worldwide equipment sales)
Research Scientific Services
P.O. Box 9188 Gaithersburg, Maryland 20898 Contact Information
Research Scientific Services (RSS) has provided professional service on Waters and AB Sciex mass spectrometers and selling refurbished LC/MS/MS instruments for 20 years. Service is provided by a nationwide network of highly experienced former OEM engineers. Customer attentiveness and responsive service at a competitive price is why laboratories trust RSS service.
Scientific Instruments Center
Contact: Don Kovalchik
3593 Interchange Road Phone: 614-274-3377
Columbus, OH 43204-1499 Fax: 614-274-3381
Instruments Serviced: Spectrophotometers, Atomic Absorption, GC, Microscopes, Finnigan 4000 Mass Spec, General Scientific Instrumentation
Territory Serviced: Ohio and surrounding states
SEC Services, Inc.
Contact: Stan Collins P.O. Box 2395 Vidalia, GA 30475 Phone: 334-219-6052
Instruments Serviced: Finnigan, Hewlett-Packard, Agilent, service contracts, billable service, depot maintenance and board exchange programs, specializing in low resolution mass selective GC detectors. Quality service and prompt response.
Territory Serviced: South Eastern USA
SOLO Analytical Services
Contact: Alan Schumacher
1050 Cane Ridge Road Phone: 336-214-7068
Efland, NC 27243
Instruments Serviced: Agilent, Hewlett Packard, Varian and Perkin Elmer. Over 25 years service experience in gas chromatograhs and mass spectrometers. Current rates $125.00 per hr.
Territory Serviced: USA and Canada
Spectro Services LLC
Contact: Joseph David
Spectro Services LLC
306 John Randal Dr
Middletown, DE 19709
Phone: 302 373 9652
Instruments serviced: We at Spectro Services install, repair, and supply equipment and parts -- specializing in Sciex Mass Specs. We purchase used/retired/broken mass specs, refurbish mass specs, and Export LCMS.
Spectrum Solutions, Inc
Contact: Dale Heintzinger P.O. box 179 Russellton, PA. 15076 phone: 724-224-3462 fax: 724-224-5068
Instruments serviced: extrel/extranuclear
Service Area: Call
Spurlock Services
Contact: Gary Spurlock 1795 Overlook Trail Acworth, GA 30101 Phone: 770-917-1732Instruments Serviced: Finnigan, Hewlett-Packard, Best UPS and Xertex-Dohrman Analytical instruments. Free technical support, netware trained, service contracts, billable service, depot maintenance and board exchange program. Will purchase retired/broken instruments.
Territory Serviced: Global
Terra Technologies, Inc.
Contact: Michael Triplett President Terra Technologies, Inc. Louisville, KY (502) 777-7633
Instruments serviced: We offer full system service across multiple brands and models including: gas Chromatographs (GC), mass Spectrometers (MS), HPLC Concentrators, autosamplers, detectors,, peripherals, and more