413-284-9975
Adaptas

Fraud Alert - E-Mail Scams

Description

There have been some scams pretending to send e-mail in our name, including

Asking that non-existent invoices be paid
Requesting changes to ACH or EIN information on record
Requesting other business transactions

These are not from us nor sent from our servers. If in doubt, check with your IT department, call our main MA office number (413-284-9975).

Concerning our correspondence:

Our e-mail addresses are "@sisweb.com" and "@adaptas.com" only.
Beware of other domain names, including free email accounts (gmail) and misspellings, "Reply-To" addresses that differ from "From" addresses, and our email address embedded in the person's name field that actually has another email, like " 'My Name <example@sisweb.com>' <example@otherdomain.com>".
Our phone numbers are 413-284-9975 (MA office) or 215-766-9998 (PA machine shop), and our fax is 413-284-9979.
not other phone numbers
Our links in emails go to our web site www.sisweb.com and www.adaptas.com
not to some other web site.
Our invoices are plain PDF attachments only
not Word or ZIP attachments or links to other sites
Check with your IT department if in doubt.
The e-mails full headers will show details. Our e-mail server uses SPF/DKIM/DMARC to guard against forged e-mails, but some spam filters might not fully utilize this or only display a warning, or may display only display an SPF fail warning in the e-mail headers or warn coming from some other country or antivirus might strip an attachment.

Some examples of fraudulent e-mails are below.

From: Scientific Instrument Services sales@sisweb.com 
Sent: Thursday, September XX, 2020 X:XX XX
Subject: Request For Unpaid Invoices

Hello,

Greetings!

Can you advise when our invoice is going to be settled as we need to know if our invoices are due on receipt as agreed.

Please we would like to request a duplicate copy of the sales invoice from your department so that we can process with further information for payment. 

Looking forward to your response.

Best Regards

Christine Wallacey [FRADULENT]
XX & Manager

Adaptas Solutions
Palmer Industrial Park
9 Second Street
Palmer, MA 01069, USA

This is a company change with a new EIN and ACH bank information.

http://###.com/###/PAYMENT/NOTIFICATION/###/Corporation/US_us/Invoices-attached

Dear,

Further to our visit please find our letter/fee invoice attached for your kind attention. Your docs is ready for you 
and will be issued upon receipt of your payment.
If you intend to pay by cheque it will speed up receipt of your report if you forward your payment to our account.
Please indicate the case reference or invoice number on the reverse of your cheque.

Thank you in advance

### ###
T ###.###.####  |  O ###.###.####
e ###@sisweb.com

### is committed to reducing its impact on the environment. Please don't print this email unless absolutely necessary.
    Sent from ###

From: ### <###@si#sweb.com>
From: ### <###@sisweb.com>
Sent: Thursday, December 13, 2018 1:11 AM
Subject: Re:

Hello ,

Do you have a moment to chat on email? I would like you to complete an obligation ASAP.

Regards,

###
President and CEO
Scientific Instrument Services, Inc.
1027 Old York Road.
Ringoes, NJ 08551
United States

Dear Valued ### Customer:

Please see attached invoice ### from ###

Regards

-

### ### Mail:###@sisweb.com

From: ### <###@sisweb.com> 
Subject: Reminder: Invoice ### from ###

Hi,

Attached is the settlement letter for the payment issued.

Thank you and have a wonderful day!

###
Phone (Business): ###
Phone (FAX): ###
e-Mail:###@sisweb.com

From: ###@sisweb.com
Sent: Monday, July 31, 2017 12:43 PM
Subject: New invoice ###

Dear ,

This is a friendly reminder to let you know that your invoice is 3 days past due.
Please find details below. If the amount has already been paid, please
disregard this notice. Otherwise, please forward us the total amount stated below.

Amount: $###.## ##/##/###.

View And Pay Your Invoice Her.
http://###.com/###/

Respectfully Yours,

###@sisweb.com

Where action is required by yourselves, we kindly request each query is responded to quickly, preferably within 48 hours. 
This will help prevent potential payment delays - unfortunately payment cannot be made until queried invoices are reviewed 
and cleared for payment in accordance with our agreed terms and conditions.
Below is a new queried invoice with the reasons why we have placed it in query.

Thank you for your business - we appreciate it very much.

### ###
Contact Number: 738 ###-#### ext.7
eMail:###@sisweb.com 