Scientific Instrument Services, Inc.  Supplies and Services for Mass Spectrometers, Gas Chromatographs, and Liquid Chromatographs.
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Ordering Information
4
Scientific Instrument Services, Inc.
Phone: 908-788-5550
Ordering Information
Telephone orders are taken from 8:00
a.m. to 5:00 p.m. E.S.T., Monday thru Friday.
When ordering please specify catalog
numbers, quantity, and descriptions. Be sure
to give us your correct shipping and billing
addresses. A purchase order number is
required for all orders. If a CONFIRMING
order
is
sent
please
mark
clearly
“CONFIRMING” to avoid duplication of
orders.
Minimum Orders
Domestic: $25.00 Foreign: $250.00
Methods of Shipment
Normal method of shipment is by United
Parcel Service (UPS) ground service, 2nd
Day Air and Next Day Air. We are also served
by Federal Express, DHL, Airborne and other
trucking firms. Emergency orders can usually
be shipped out the same day if you place your
order before 2:00 p.m.(EST). All purchases
must be insured for full or replacement value.
Shipping Schedule
We make every effort to fill orders prompt-
ly, and take pride in our quick delivery service.
However, certain items may not always be in
stock for immediate shipment. In the event
that a complete shipment cannot be made,
we reserve the right to make partial shipments
unless otherwise specified. In general credit
card orders will be shipped complete.
Cancellations
Orders cannot be cancelled once the
merchandise has been shipped.
Annual Orders
S.I.S. reserves the right to accept annual
blanket orders for services and supplies.
Prices
All prices are for U.S. customers only.
Other customers contact your dealer or S.I.S.
All prices subject to change without notice.
Shipping Address for Repairs
Scientific Instrument Services, Inc.
1027 Old York Road
Ringoes, NJ 08551-1039
Special Shipping Charges
Note: Hazardous Materials (i.e. Dust-Off, Cramolin spray) can
only be shipped in the continental United States. There will be a
standard $ charge on all hazardous material shippments.
.
*Minimum order $25.00. Orders under $25.00 will be
assessed a $10.00 handling fee.
All Major Credit Cards Accepted
Terms of Payment- Our terms are net 30 days, F.O.B. Ringoes, NJ. Rated firms with estab-
lished credit, or domestic governmental organizations and institutions, may purchase on
open account with payment due in 30 days after date of invoice. Invoices not paid within 30
days are subject to a finance charge of 1.5% per month. Individuals or firms without
established credit with Scientific Instrument Services must send a check or money
order with their order or the order can be shipped C.O.D.
We also accept Visa,
Mastercharge, Discover, and American Express. Credit references can be FAXED (allow
up to 2 weeks for processing). We need to have 1 Bank Reference & 3 Business
References.
Payment- Make checks payable to "Scientific Instrument Services, Inc." New Jersey com-
panies add 7% sales tax unless tax exempt. Exempt firms must submit a tax exempt cer-
tificate yearly to qualify for tax exemption. S.I.S. collects New Jersey, Pennsylvania, New
York, and California sales tax. Bounced Checks are subject to a $ Service Charge.
Prices- The prices listed in this catalog are subject to change without notice. Quotations,
either by phone or in writing, are usually good for 30 days. All orders are subject to approval
and acceptance by S.I.S. We reserve the right to discontinue any item without prior notice,
and to change specifications as required without incurring any obligation to incorporate new
features in the products previously sold.
Returns- Prior approval by phone or in writing is required by S.I.S. before returning a prod-
uct. All returns require an R.A. #. Such approval shall be at the discretion of S.I.S. Products
returned for credit will be credited at the original invoice price less a 10% restocking fee.
Transportation charges shall be paid by the customer. Warranty returns will be credited at
full invoice price.
Claims- Damaged or loss claims should be reported immediately and directly to the carri-
er. Shortage or error claims must be made to S.I.S. in writing or by phone within ten
days of delivery.
The shipping container should be kept until a representative from the ship-
ping company checks the claim.
Repair and Shipping Damages- Occasionally the glass and/or ceramic parts of some
items sent to us for repair become damaged in shipment or during repair. This is due to the
age of these fragile parts and the heating and cooling cycles that they are exposed to dur-
ing use. S.I.S. will not assume responsibility for these items if they become damaged in ship-
ment or during repair. The unrepairable items will be returned in their present state at no
charge. The item will not be repaired or replaced.
Warranty- The company’s liability on the products manufactured, sold or repaired by this
company, or its use, whether on warranties or claim of negligence, or otherwise, is limited
to the cost of correcting the defect in the product. In no case shall the company be liable for
consequential or special damages. The company will not correct defects caused by the buy-
ers negligence. The company’s liability shall end 30 days after shipment. Warranties and
liabilities on products distributed by this catalog are limited to the manufacturer’s terms and
conditions.
Patent Licenses or Infringements- The listing of or the sale of any product by Scientific
Instrument Services, Inc. does not imply absence of patent restrictions nor does it consti-
tute license for use under any patent or recommendation for use in infringement or patent
protection. Responsibility for compliance with patent laws rests with the purchaser.
Terms and Conditions
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Scientific Instrument Services, Inc.
FAX: 908-806-6631
How to order by telephone*
Our order entry staff is available from 8:00 am to 5:00 pm
(Eastern Standard Time) Monday thru Friday to take your order.
For faster service have your customer number ready.
ALL RUSH ORDERS must be placed by 2:00 p.m.(EST) to guar-
antee next day delivery.
ACCOUNT No.
By FAX*
For fast and efficient ordering, FAX us your order.
Be sure your order includes:
1.
Your shipping name and address
2.
Your billing name and address
3.
Purchase order number
4.
Quantity, part numbers, and descriptions
of items required
5.
Method of shipment, ie. UPS, UPS Air Service
or Federal Express
6.
Contact name and phone number
By Mail*
Be sure your order includes:
1.
Your shipping name and address
2.
Your billing name and address
3.
Purchase order number
4.
Quantity, part numbers, and descriptions
of items required
5.
Method of shipment, ie. UPS, UPS Air
Service or Federal Express
6.
Contact name and phone number
Be sure to mark all confirming orders “CONFIRMING”
By E-Mail or on our Web Site*
E-Mail: Contact Us
On-line: www.sisweb.com
*Minimum order $25.00. Orders under $25.00 will be accessed a
$10.00 handling fee.
908 - 806 - 6631
908 - 788 - 5550
SIS home page
Ordering Information
Mail all orders to:
Scientific Instrument Services, Inc.
1027 Old York Road
Ringoes, NJ 08551-1039
5
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PHONE: (908)788-5550;   FAX: (908)806-6631;   E-MAIL:
WEB: www.sisweb.com
ADDRESS: Scientific Instrument Services, 1027 Old York Rd., Ringoes, NJ 08551-1054.
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