Scientific Instrument Services, Inc.  Supplies and Services for Mass Spectrometers, Gas Chromatographs, and Liquid Chromatographs.
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Technical Support & Service
C40
Scientific Instrument Services, Inc.
Phone: 908-788-5550
www.sisweb.com/catalog/08/C40
Technical Support & Customer Service
T
he staff of scientists and technicians at Scientific Instrument Services can provide our customers and potential customers with
technical assistance on the use of the Short Path Thermal Desorption System and the AutoDesorb™ System. We have a wide
range of experience using the technique for both Thermal Desorption analysis as well as Direct Thermal Extraction of samples.
If you need assistance in determining the feasibility of these techniques for your analysis, please feel free to call on us. We would be happy
to advise you of the applicability of the Short Path Thermal Desorption System to aid you in your problem solving.
Our applications lab currently consists of two Gas Chromatographs one of which is attached to an Agilent Technologies 5973 Mass
Spectrometers. This equipment is utilized for customer demonstrations of the Short Path Thermal Desorption System. We also analyze
samples for our customers and do some of our own research. Much of the research we perform is published in various
publications including our newsletter, “The Mass Spec Source”, and we will be presenting many papers at upcoming meetings including
the ASMS, EAS, and PITTCON meetings.
Customer Applications
Our equipment is available for the analysis of samples for potential customers. You are welcome to visit our facilities for a
demonstration of the Short Path Thermal Desorption System. We would be happy to analyze a few samples for you to demonstrate the
applicability of the system.
If you can not visit our facilities in Ringoes, New Jersey, we can also analyze one or two samples which you send in order to
determine the feasibility of the Short Path Thermal Desorption System for your application.
Customer Service
I
n our facilities in Ringoes we manufacture and service the Short Path Thermal Desorption System. Our shop facilities include a
wide variety of lathes, mills and other manufacturing machinery for the fabrication of the equipment that we market. Our staff of
expert machinists and technicians can handle all service questions or problems relating to the Short Path Thermal Desorption
System. In addition custom modifications can be performed if you require an adaptation of the equipment to fit to your instrument, or if
you want the system modified to fit a particular application. Additional accessories such as sampling systems, sample collection pumps,
and heated conditioning or sampling systems can be manufactured by our service staff.
Our staff is available to answer your technical questions on service over the phone or if required the Short Path Thermal Desorption
System can be sent into our shops for service where it will be promptly serviced and returned.
For Service Call:
Desorption Service Department
(908) 788 - 5550
Varian 3400GC, FID & EC Detectors with Short Path
Thermal Desorption System.
S.I.S. can demonstrate the applica-
tion of our system on your sample.
Give us a call.
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WEB: www.sisweb.com
ADDRESS: Scientific Instrument Services, 1027 Old York Rd., Ringoes, NJ 08551-1054.
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