Vacuum Pump Repair Service Request

vacuum pump image

Vacuum pump repair service is offered by Scientific Instrument Services, Inc. in cooperation with Innovative Vacuum Solutions (IVS). If you have a vacuum pump that need repaired, please fill in the form below. A response should be expected within 1-2 business days.

Your Name:
Company/Organization Name:
Address, City, State, Zip:
Phone:
Fax:
Email (optional):
Pump Make, Model, Oil type (Hydrocarbon or Fomblin):
Problem you are experiencing:

Description of our service

Every pump serviced by IVS goes though a comprehensive overhaul process. The pump is completely disassembled and decontaminated through a high temperature, high pressure caustic cleansing process. Each component is inspected and any part that does not meet OEM specifications is either replaced or remanufactured. Each pump receives a full major kit that replaces all of the consumable parts within the pump. Any other parts that are damaged or do not meet specifications, such as a rotor, stator, motor, shaft etc., will be written up and priced as additional parts required. Once a pump is analyzed, a Service Analysis Form is submitted to the customer detailing our findings. Upon final approval the pump is built and performance tested for up to 72 hours before being re-painted. Every pump that IVS sells or services includes a one-year warranty against defects in materials and workmanship, effective from the documented date of installation.

Shipping Instructions

Innovative Vacuum Solutions has two repair facilities for your convenience. One of our Sales Engineers will help you determine the appropriate ship to location for your pump.

Innovative Vacuum Solutions
905D Line Street
Easton, PA 18042
800-786-8330 Phone
610-923-7461 Fax
Innovative Vacuum Solutions
31B Pulpit Rock Road
Pelham, NH 03076
800-441-6825 Phone
603-635-1486 Fax

Before shipping

If you are located within 50 mile or so radius, IVS will pick up and deliver free of charge.

Contacting our Customer Service Department--comments, questions, or anything can't find?
Call/e-mail/FAX us, or type your comments below.
Name/organization:
Email: Phone/fax:
Regular business hours are 8:00 AM to 5:30 PM EST, M-F.
E-mail replies are normally expected within one business day.
PHONE: (908)788-5550;   FAX: (908)806-6631;   E-MAIL: contact us WEB: www.sisweb.com
ADDRESS: Scientific Instrument Services, 1027 Old York Rd., Ringoes, NJ 08551.
© 1996-2008 Scientific Instrument Services, Inc. [Trademarks]